Help & Facts

Help and FAQs

COVID - 19

At our stores, we are going above and beyond our already-strict protocols to sanitize our stores to create a safer shopping experience. We are sanitizing our stores and hard surfaces at higher frequency and customers can find hand sanitizer available throughout our stores, as well as basket wipes at every entrance. We’re also conducting training for our Partners to reinforce our enhanced hygiene and personal wellness measures.

How can I view ads for other locations?

View the ad for a different store by imputing your zip code 

I cannot find my store. Can you please help me?

To find your store, click on Find a Store or Store Locator at the top of any page

  • Please ensure you are typing the correct ZIP code. You can also move the map left and right or zoom in or out to find your store.
What is a weekly ad?

The weekly ad is a collection of some of best offers for the week, including coupons, price markdowns, and our Everyday Low Prices.

Is there a way to view the ad in its traditional format?

Yes! Once you click on the weekly ad on the home screen, in the top header image, you’ll see text that says, “View flyer.” Clicking on this will open the flyer format of the ad.

I’m seeing different offers and prices for different stores. Why is this?

Just like each one of our stores is tailored to meet our customers’ needs, so are our ads. While offers and prices are often similar, some offers will only be eligible at a specific store.

 

What if I am unhappy with the service I received at my store?

If we disappoint you, we want to know about it immediately! For immediate attention to your concern, please see your store manager on duty at the time.

Submit your concern via the online form under the Contact Us

Why do your ads vary from one location to another?

We plan our ads to best serve the needs of each community, while watching the competitive situations in each area. Also, items may vary by area to ensure we have enough ad items on hand. By rotating advertised items through all areas, and not running the same item in every area at the same time, it helps us ensure adequate stock at great low prices.

Why did a particular product get discontinued?

Our Buyers and Merchandisers pay close attention to slow movement and demand for various products. They strive to make the best decision on which ones to carry in each store. The items we carry are based on customer demand and available space. You may submit requests for products to our Customer Relations Department by completing the online contact form. Please include as much information as possible, such as product name, manufacturer, UPC code, etc. Your request will be forwarded to our Procurement Department for their consideration.

I would like to work for your company. Where can I find information on job openings and applying?

We are always looking for great new partners who enjoy a fast pace, high energy work setting. Please visit our Careers web page if you are interested in this type of work environment!

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